Terms of Use

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Effective Date: January 01, 2025

Last Updated: 07/18/2025

Welcome to Misticus Mind LLC (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our websites, software, services, and applications (collectively, the “Services”).

Misticus Mind LLC is a Georgia corporation, operating at www.misticusmind.com

By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

1. Acceptance of Terms

1.1 By using our Services, you confirm that you are at least 18 years old and legally authorized to accept these Terms. If acting on behalf of an organization, you confirm that you have the authority to bind it.

1.2 We may update these Terms occasionally. Material changes will be notified via email or in-app. Continued use implies your acceptance.

2. Use of Services

2.1 You are granted a non-exclusive, non-transferable, revocable license to use our Services solely for lawful business purposes.

2.2 You must not:

  • Use the Services illegally
  • Interfere with system performance
  • Attempt unauthorized access
  • Transmit malware or unauthorized personal data

3. User Responsibilities

3.1 You agree to:

  • Keep credentials confidential
  • Report unauthorized access
  • Follow Acceptable Use Policy
  • Use strong endpoint security practices

3.2 You’re responsible for all actions under your account.

4. Data Protection and Security

4.1 We follow SOC 2 Type II standards for data protection.

4.2 You acknowledge that:

  • Logs are monitored
  • Subprocessors may be used under agreements
  • Data is encrypted using TLS 1.2+ and AES-256
  • Regular risk assessments and penetration tests are conducted

5. Confidentiality

5.1 Both parties agree to safeguard each other’s confidential information using reasonable care.

5.2 Excludes information that is public, independently developed, legally received, or lawfully disclosed.

6. Audit Rights

We may audit user access for compliance, threat detection, and reporting. Audit reports or certifications (e.g., SOC 2) may be shared under NDA upon request.

7. Payment and Fees

7.1 Paid Services are governed by your Order Form or Subscription Agreement.

7.2 We use PCI-compliant processors and do not store your payment data.

7.3 Late payments may result in suspension or termination.

8. Termination

8.1 Either party may terminate Services with notice.

  • Access will be revoked
  • Data will be handled per policy and law

8.2 We may suspend your access for violating Terms or law.

9. Data Retention and Deletion

We retain your data as long as necessary. Upon request, we delete or anonymize data, unless law requires retention. Data export tools are available.

10. Third-Party Services

Use of third-party integrations (e.g., Salesforce, Google APIs) is subject to their terms. We are not responsible for third-party practices.

11. Intellectual Property

All software, content, and trademarks are owned by Misticus Mind or its licensors. No additional rights are granted.

12. Service Availability & Maintenance

We strive for 99.9% uptime but do not guarantee it. Maintenance may be scheduled in advance. We are not liable for external failures or misconfigurations.

13. Disclaimers

The Services are provided “as is” without warranties. We do not guarantee error-free, uninterrupted, or fit-for-purpose service.

14. Limitation of Liability

We are not liable for indirect, incidental, or special damages. Total liability is limited to fees paid in the past 12 months.

15. Compliance with Laws

You agree to comply with all applicable laws including export control, data privacy, and IP laws. The Services may not be used for unlawful purposes.

16. Governing Law & Dispute Resolution

These Terms are governed by Georgia state law. Disputes must be resolved in Fulton County, Georgia courts.

17. Entire Agreement

These Terms, our Privacy Policy, and related service agreements make up the complete agreement between you and Misticus Mind LLC.

18. Contact Information

Misticus Mind LLC
11600 Atlantis Place, Suite D, Alpharetta, GA 30022
Email: admin@misticusmind.com