QueryGenius.AI
01- Streamline, Analyze, Resolve Queries
QueryGenius.AI is an advanced AI-powered solution equipped with an intelligence-infused AI bot. It leverages cutting-edge OCR, proprietary Gen AI, and an NLP engine to smartly query any form of private data, tailored specifically to your business context. With no limits on data type or volume, QueryGenius.AI provides unparalleled flexibility for various business needs.
QueryGenius.AI enables smart, efficient, and humanized data interpretation through features like real-time updates and near real-time reinforcement learning. These capabilities significantly improve accuracy and reduce hallucinations, making it an excellent value-add for streamlining customer service, sales decision support, and legal operations across diverse industries.
03 - Applications Of QueryGenius.AI
Lenders, Customer Service (Home and Commercial), Pharmaceutical etc
Corporate Law Firms, Immigration Law Firms. .
Customer Contracts, Customer Service, Sales Support.
04- Use Case
Efficient Customer Management with
QueryGenius.AI
Industry: Commercial Real Estate Mortgage
Challenge: Finding an efficient customer management tool for handling a large volume of customer interactions and policy documents.
Use Case Description:
MM developed a powerful QueryGenius.AI application for Temple View Capital (TVC), a commercial real estate mortgage company. The app was designed to support their 100+ customer success team by efficiently managing and accessing policy documents. QueryGenius.AI streamlined customer interactions, allowing TVC to handle queries and document management with greater efficiency and accuracy.
Key Benefits:
- Enhanced Efficiency: Streamlined customer management and document handling for faster resolution.
- Improved Accuracy: Reliable access to policy documents and query responses.
- Scalability: Effective tool for managing a large volume of customer interactions.
- Operational Excellence: Increased productivity and customer satisfaction through AI-driven support.